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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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CHAPTER 7

Competency-based Performance Management Systems

Learning Objectives

After reading this chapter, you will be able to understand:

  • Definition and concepts of competency

  • Managerial skills and competencies

  • Skill inventories

  • Multi-skilling

  • Skills for the new millennium

  • Developing competencies for effective performance management

  • Types of competencies

  • Characteristics of competencies

  • Competencies identification and assessment process

  • Competency mapping

  • Steps of a competency identification process

  • Steps to introduce competency-based systems

  • Developing competency models

  • Examples of HR competencies

  • Competency-based performance management systems

  • Elements of performance-based competencies

  • Competency dictionary

L&T Infotech—Competency-based ...

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