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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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PERFORMANCE MANAGEMENT THEATRE

Effective PMS maximizes organizational performance in core areas, success of which cascades to performance improvement at all the levels of organization. The concept of performance management theatre is based on the premise that communication is the key to any business transaction; therefore, communication plays an important role in employee performance. Thus, good performance precedes effective communication. Organizations need to improve both the internal and external communications to meet customer expectations. Communication performance is defined as performance management theatre. Performance management theatre follows certain stages:

  • Auditing of the existing strengths and weaknesses of communication.
  • Designing ...

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