June 2011
Intermediate to advanced
378 pages
14h 11m
English
Effective PMS maximizes organizational performance in core areas, success of which cascades to performance improvement at all the levels of organization. The concept of performance management theatre is based on the premise that communication is the key to any business transaction; therefore, communication plays an important role in employee performance. Thus, good performance precedes effective communication. Organizations need to improve both the internal and external communications to meet customer expectations. Communication performance is defined as performance management theatre. Performance management theatre follows certain stages:
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