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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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DIFFERENT PHASES OF PERFORMANCE COUNSELLING

There are different phases of the performance counselling processing. They are as mentioned below:

Rapport Building: This is the initial phase of performance counselling. Managers who are entrusted for performance counselling, at this beginning stage, try to gain acceptance, inculcating confidence in the minds of employees whose performance is being reviewed. Without this, employees may not listen and support the counselling process. It requires open and transparent sharing, listening to the problems, and empathy.

Exploration In this phase, apart from visiting the employees and creating a climate of openness, the counsellors help the employees to understand their SWOT. The success of this phase lies ...

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