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Performance Management Systems and Strategies by Dipak Kumar Bhattacharyya

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CHARACTERISTICS OF SPM

Some of the characteristic features of SPM are:

  • It can ensure that employees get clarity and understand what is expected of them.
  • It can improve the skills and ability to deliver on pre-determined expectations.
  • It can gain support from management to develop their capacity to meet expectations through given feedback on their performance.
  • It can embrace the opportunity to discuss and contribute to individual and team goals and objectives.
  • It is also about ensuring that managers themselves are aware of the impact of their own behaviour on the people they lead.

Strategic performance management is about establishing a culture where individuals and groups take responsibility for the continuous improvement of business processes ...

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