June 2011
Intermediate to advanced
378 pages
14h 11m
English
Content preview from Performance Management Systems and StrategiesBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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CHARACTERISTICS OF SPM
Some of the characteristic features of SPM are:
- It can ensure that employees get clarity and understand what is expected of them.
- It can improve the skills and ability to deliver on pre-determined expectations.
- It can gain support from management to develop their capacity to meet expectations through given feedback on their performance.
- It can embrace the opportunity to discuss and contribute to individual and team goals and objectives.
- It is also about ensuring that managers themselves are aware of the impact of their own behaviour on the people they lead.
Strategic performance management is about establishing a culture where individuals and groups take responsibility for the continuous improvement of business processes ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.