June 2011
Intermediate to advanced
378 pages
14h 11m
English
Content preview from Performance Management Systems and StrategiesBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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PERFORMANCE COUNSELLING PROCESS
Firstly, the counsellor should be an excellent listener. He should pay attention to the ideas, feelings, and sentiments of the person being counselled. This enables the counsellor to understand and analyse the subordinate's concern. The effectiveness of a performance counselling session, therefore, depends on the efficiency of asking questions. The questions should be framed in such a way that they should try to seek constructive suggestions from the subordinate, should be open-ended and empathetic, but should not be critical or appearing as if the intention of the counsellor is to test or evaluate the subordinate person.
Secondly, the performance-counselling process should ensure communication of feedback to the ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.