Many analysts do not consider IBM’s organizational structure to be exemplary. There is no chief operating officer or chief administrative office, the divisions are named in somewhat obscure ways, and the CEO is also the chairperson and president. No actual chart could be obtained, but a depiction of IBM’s probable structure is given in Exhibit 1.
Over 60 percent of IBM employees in R&D are working in fields such as “big data,” cloud computing, and other ...
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