10.4 FEATURES OF A LEARNING ORGANISATION
Broad and basic features that distinguish a learning organisation are listed below.
- Individual and collective knowledge of its members provides the base and cutting edge of the organisation's competitiveness.
- Members of the organisation can access any information they need. Everyone is viewed as a possible source of important insights and ideas.
- Employees close to a problem often have the most useful ideas regarding how to solve it. Empowerment is, therefore, facilitated throughout the organisational structure.
- Learning and knowledge flow up, down, and across the company, so that organisation as a whole benefits from its collective knowledge resource.
- New ideas and insights are deemed important. Individuals ...