September 2010
Intermediate to advanced
388 pages
12h 9m
English
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8.3.5 Process Consultation
Social psychologist Edgar Schein emphasised the role of a consultant in efficiently designing the methods to solve the problems faced by modern organisations. He defined the technique of process consultation as “the set of activities on the part of the consultant which help the client to perceive, understand, and act upon the process events which occur in the client's environment”.
The assumptions underlying Schein's process consultation model are as follows.
- Managers often need special diagnostic help in knowing what is wrong with the organisation.
- Most managers have a constant desire to increase organisational effectiveness, but they need help in deciding “how” to achieve it.
- Managers can be effective if they learn ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.