Organisational Change

6.4 SEQUENTIAL PROCESS OF CHANGE

As we have seen, change takes place in steps or phases. By this we mean that the process through which a given innovation becomes an accepted part of the personality and way of working of individuals, is usually evolutionary. Seldom does a new idea or practice become accepted in one step, small or large. Perhaps a better way of putting it is that people who accomplish successful change go through a number of sequential stages in reaching their goal. This latter way of putting the matter is important because it implies that people, not the innovation, go through the steps. This point is often lost sight of in large-scale development projects. Sometimes the planning is done by one group, usually a group, of high-level ...