September 2010
Intermediate to advanced
388 pages
12h 9m
English
Content preview from Organisational Change
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9.5.4 Confrontation
- Take employees into confidence while confronting a problem.
- Support the action taken by an employee if it is within the rules and procedures.
- Appoint a task group for a problem making a decision.
- Use failure of an employee as an experience and help him to learn from it.
- Encourage employees to bring up problems.
- Anticipate problems together with employees.
- Encourage subordinates to solve problems and report to you.
- Follow the “buck stops here” dictum.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.