4.4 OVERCOMING RESISTANCE TO CHANGE
A manager need not always be saddled with the task of change in organisations where resistance is strongly prevalent. He is wedded to some techniques to overcome resistance. One thing he should keep in mind is not to underestimate the variety of ways people react to change, and the ways they can positively influence specific individuals and groups during the change process.
Change creates tension and emotional turmoil in the minds of employees. According to Harris, some people attempt to avoid tension by creating barriers whereas some others tend to minimise tensions by a quick adjustment to change. Negative reactions bode ill for the success of the change programme especially when a manager is unable to handle ...
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