September 2010
Intermediate to advanced
388 pages
12h 9m
English
Introduction
Core Facts of Resistance to Change
Individual and Group Resistance to Change
Overcoming Resistance to Change
Strategies for Introducing Planned Change
Techniques to Manage Resistance during Change
Other Strategies for Introducing Change
Summary
Case Study
Review Questions
Exercises
“It is the nature of man as he grows older to protest against change, particularly change for the better.”
— John Steinbeck
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