September 2010
Intermediate to advanced
388 pages
12h 9m
English
Content preview from Organisational Change
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11.6 LEWIN'S THREE-STEP MODEL
Kurt Lewin, the father of change processes, identified three phases in initiating and establishing any change—unfreezing, changing or moving, and refreezing. Kurt Lewin argued that successful change in organisations should follow these three steps: unfreezing the status quo, movement to a new state, and refreezing the new change to make it permanent (Fig. 11.4). The status quo can be considered to be a state of equilibrium. To move from this equilibrium—to overcome the pressures of both individual resistance and group conformity—unfreezing is necessary. It can be achieved in one of three ways (Fig. 11.4).
Fig. 11.4 Lewin's three-step model
Driving forces, which direct behaviour away from the status quo, can ...
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