9.3.3 Managers and Training System
Training is the most direct way of helping an employee acquire new competencies during change. Here the responsibilities of the manager include the following:
- Analyse each role under him and list the detailed functions to be performed by the role occupants, outlining the managerial, technical, and behavioural competencies required to perform the role.
- Identify training needs of each employee working with him against these functions and communicate these to the HRD department.
- Encourage employees (and provide them with opportunities) to take responsibility and initiative, and try new things and learn on the job.
- Provide continuous on-the-job coaching, and help each employee to develop problem-solving skills. ...