Organisational Change

7.4.1 Overview of Methods

The methods generally followed for data collection can be classified according to (a) the relationship between diagnostician and client organisation, (b) the nature of the methods, and (c) the basis of, and the data (Fig. 7.3).

 

Fig. 7.3 Overview of data collection methods

 

1. The relationship between the diagnostician and the client organisation are normally of three types.
   1. The diagnostician plays the active, dominant role where conceptualisation, data generation, analysis and interpretation, and convergence of ideas to delineate the problem revolve around him. The client's involvement is only to the extent of providing ...