September 2010
Intermediate to advanced
388 pages
12h 9m
English
They may want change, but not necessarily the changes in the plan. They may have their own ideas about what should change, and frequently it revolves around someone else changing, not them. If the problem is that the desired state is not very desirable, we need to find out why. Are the targets making this judgement based on incomplete information? Then communication is the key. Is the problem that as the targets look closely at the change, they see some things that, from their perspective, are not very desirable? For example, maybe now they will have to work in partnership with the purchasing department.
After years of blaming that group for all the problems, they may have some pretty strong opinions about the ...
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