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Organisational Change
book

Organisational Change

by Harsh Pathak
September 2010
Intermediate to advanced
388 pages
12h 9m
English
Pearson India
Content preview from Organisational Change
CASE 2 NAINITAL CRISIS

Shobhit owned a gas station with departmental store at one end of Mall Road in Nainital. The station had always been associated with one of the major oil companies. A co-operative relationship between Shobhit and his supplier had developed over the years such that Shobhit had no desire to change brands.

The gas station had always experienced the highly seasonal sales associated with any tourist area. Peak sales had traditionally been reached during the months of March through September. Since the sales volume regularly followed the pattern year after year, Shobhit had been able to adjust his supply ordering with a fair amount of accuracy in the past. Since the high school and college students in the area were eager to work ...

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Publisher Resources

ISBN: 9789332510487