Organisational Change

7.2 CONCEPT OF ORGANISATIONAL DIAGNOSIS

A systematic process of diagnosis has been widely used in natural applied science, in applied sciences like medicine, engineering, agriculture, and in other fields. In these fields, diagnosis quite often ends when a name can be put to a distinguishable pattern of the mosaic of symptoms. For example, a criminologist's diagnosis is complete when he correlates all the facts of a case and concludes it to be a murder and not a suicide. In short, the diagnosis involves the following.

1. Defining the problem under study by picking up the relevant “symptoms”
2. Organising them into a pattern
3. Distinguishing them from other patterns

Organisational diagnosis essentially follows the same process but since organisational ...