September 2010
Intermediate to advanced
388 pages
12h 9m
English
Content preview from Organisational Change
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3.14.1 Practical Tools to Understand Change
Steps can be taken to increase knowledge and understanding. These include the following.
- SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis
- TQM (Total Quality Management) exercises
- Group planning exercises
- Programmes by visiting speakers
- Training needs analysis
- Environmental scanning
- User surveys
- Internal staff surveys
- Away days
- External seminars, conferences, and workshops
- Shared experience sessions
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.