September 2010
Intermediate to advanced
388 pages
12h 9m
English
The first and most obvious definition of change management is that the term refers to the task of managing change. The obvious is not necessarily unambiguous. Managing change is a term that has at least two meanings.
One meaning of managing change refers to the making of changes in a planned and managed or systematic fashion. The aim is to more effectively implement new methods and systems in an ongoing organisation. The changes to be managed lie within and are controlled by the organisation. However, these internal changes might have been triggered by events originating outside the organisation, in what is usually termed “the environment”.
Hence, the second meaning of managing change, namely, the response to ...
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