September 2010
Intermediate to advanced
388 pages
12h 9m
English
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Case Study: A Student Services Division of “National University”
History
A Student Services Division of a large public university had undergone an internal self-assessment process. This assessment resulted in identifying four priority issues that hampered the effectiveness of the division: leadership, organisation, decision-making, and communication.
Task
Guide and assist with the implementation of a comprehensive change management initiative to address the issues of leadership, organisation, decision-making, and communication
Intervention
A change agency conducted interviews with all senior and middle managers to assess the structural, cultural, management, resource, and communication dimensions of these issues. A detailed set of action recommendations ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.