September 2010
Intermediate to advanced
388 pages
12h 9m
English
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Case Study: A Fortune 500 Financial Services Company Supported by Offshore Services in India
History
A Fortune 500 financial services company developed an offshore outsourcing relationship with Indian vendors for the development and support of its software and online services. This involved ongoing interactions between the US-based project and technical support staff and counterparts at vendor sites in India. To facilitate interactions and head off communication problems, the client company desired to have all of the relevant US-based staff receive basic India-US cross-cultural training.
Task
Working closely with the client, customise an appropriate “Indian Cultural Awareness” training programme, and deliver it to groups of US-based staff over ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.