September 2010
Intermediate to advanced
388 pages
12h 9m
English
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Case Study: “MAX” A Health Care Improvement Organisation
History
A health care improvement organisation was poised to move into a new phase of rapid growth after large-scale downsizing, reorientation of mission, and reorganisation for team-based management.
Task
Design and facilitate a strategic planning process to support the change in direction.
Intervention
A change agent conducted a series of interviews to determine the readiness of the executive team for consensus and action. Then the agent worked one-on-one with the CEO to define key strategic and organisational process issues, designed and facilitated a planning retreat, and, after the retreat, drafted a report on the team's decisions, with action recommendations.
Result
This exercise ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.