September 2010
Intermediate to advanced
388 pages
12h 9m
English
In this phase changes, that have been planned are actually initiated and carried out. The changes could relate to the mission, strategy, objectives, people, tasks, work roles, technology, structure, corporate culture, or any other aspect of the organisation. Well-thought-out changes have to be carefully implemented with the participation of the members who will be affected by the change. Changes incorporated too quickly without adequate preparation will result in resistance to change.
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