September 2010
Intermediate to advanced
388 pages
12h 9m
English
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Case Study: An Academic Department in a Public University
History
The administrative staff of a large academic department in a public university was a diverse group composed of both long-time career employees and new appointees from outside the institution. Changes of many sorts, including a new administrative manager, building renovations, and the use of new technology tools, contributed to a stressful atmosphere. The immediate symptoms of the stress were a breakdown in collegiality, and a culture of blame and complaint.
Task
Identify the root causes for the stress and best ideas within the organisation about how to address them. Develop a mini retreat to address the immediate teamwork, communication, and morale issues. Prepare a report for ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.