9.10.2 Managerial Communication

There are two principal types of group interactions. One exists when people are discussing ideas and is generally called a meeting. The other exists when people perform tasks together and is called a team. Following is a discussion of each type of group interaction.

Meetings

Meetings are convened by managers for many purposes, such as information, advice, decision-making, negotiation, co-ordination, and creative thinking. A committee is a specific type of meeting. This means that if a supervisor and a worker serve as members of the same committee, both usually have equal committee roles.

Operation of Meetings

Groups tend to require not one but two types of leadership roles of the manager: task leader and social ...

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