Organisational Change

Summary

• The role of a change agent is very crucial in the introduction and implementation of the change process in the organisation.
• The change agent works as a consultant in bringing due change for the success of the organisation. The change agent is basically classified into two categories—internal change agent and external change agent.
• The key roles during organisational change can be played by corporate management, consultants, internal resource persons, implementation team, chief implementor, and task forces.
• Corporate management performs legitimising, energising, and gatekeeping functions.
• The consultant performs the functions of implementing, transcending, alternative generating, process facilities, shock absorbing, resource sharing, ...